The Treasure Data Service Status Dashboard provides both current and historical information on our service status, and the Status Page provides historical information.
The page tracks services in addition to uptime, including the REST API response time, streaming levels, and incident reports.
You can subscribe to outage and performance degradation event notifications from the Status Page via RSS, email, or SMS. It’s recommended for all paid users to subscribe to these events.
You can view the Service Status Dashboard by direct link or from the TD Console.
Open TD Console
Navigate to Get Help
- Select System Status
- The System Status allows you to view uptime over the past 90 days. To view historical uptime and incidents, select View historical uptime. You can tab between incidents and uptime.
You can receive notifications about incidents and scheduled maintenance by subscribing to the Status Page. You can subscribe by selecting the SUBSCRIBE TO UPDATES button as shown.
You may select the regions and components for which you wish to receive notifications.
| Component Name | Description |
|---|---|
| Web Interface | Web Interface issues affect Treasure Data Console (ex. console.us01.treasuredata.com). |
| REST API | REST API issues affect the Treasure Data API (e.g., api.treasuredata.com) and systems and command-line tools that use it. |
| Streaming Import REST API | Streaming Import REST API issues affect the Streaming API (e.g., api-import.treasuredata.com) and libraries such as Fluentd when data is ingested into Treasure Data from your servers. |
| Mobile/Javascript REST API | Mobile/Javascript REST API issues affect SDK backend servers (e.g., records.in.treasuredata.com) and libraries such as JS/Mobile SDKs when data is ingested into Treasure Data from browsers or mobile apps. |
| Data Connector Integrations | Data Integration issues affect Data Connector jobs(Bulk Load jobs) and/or the integration Hub. |
| Hadoop / Hive Query Engine | Hadoop / Hive Query Engine issues are those that affect Hive and Bulk Import jobs submission/executions. |
| Presto Query Engine | Presto Query Engine issues affect Presto job submissions/executions. The segmentation UI in Audience Studio may affect this because it uses Presto for jobs behind the UI. |
| Presto JDBC/ODBC Gateway | Presto Query Engine issues affect Presto job submissions (ex., via api-presto.treasuredata.com). This service is commonly used for BI tool integrations with ODBC. In addition, this may be affected by the segmentation UI in Audience Studio because it uses Presto for jobs behind the UI. |
| Workflow | Workflow issues affect Treasure Workflow submissions and executions (e.g., api-workflow.treasuredata.com) and the Workflow UI. |
| CDP API | CDP API issues affect Audience Studio services. |
| CDP Personalization - Lookup API | CDP Personalization issues affect the Profiles API for real-time segmentation. |
| CDP Personalization - Ingest API | Ingest API issues that affect import rows into existing tables in a TD database(ex. us01.records.in.treasuredata.com). |
| Data Access API (beta) | Plazma Public API issues that affect access to the main storage system via PySpark. Please refer to Python Library Reference for pytd |
| Insights (beta) | Insights issues are those that affect Treasure Insights service. |
| ADL | Active Data Layer(ADL) issues. |
| Data Tank | Data Tanks issues that affect using the database that is based on PostgreSQL. |