# Contacting Treasure Data Support

There are several different ways to contact technical support. Depending on your favorite communication method, we have a way for you to contact us.

* [Treasure Data Support Email](/support/contacting-treasure-data-support#h1_1099422174)
* [Treasure Data Support Chat](/support/contacting-treasure-data-support#h1__1411804224)
* [Treasure Data Support Form](/support/contacting-treasure-data-support#h1_839889352)
* [More Support Options](/support/contacting-treasure-data-support#h1_436720618)


# Treasure Data Support Email

You can send an email to us at [support@treasure-data.com](mailto:support@treasure-data.com).

# Treasure Data Support Chat

You can start a live chat with the Treasure Data support team through the Treasure Data Console.

1. Open the TD Console.
2. Select LiveChat.


![](/assets/image-20200121-180013.7a5bd739c9de97195ff9bcb8d538fe3417ea369e488e16a52c66db433952cafc.4a935a35.png)

A window opens populated with your name and email address associated with your Treasure Data account.

![](/assets/image-20200121-181539.fbe7e124c9defecb639d0887d2c5732335644749a3a804c34c55ea1bc183ee99.4a935a35.png)

1. Type your questions or comments.
2. Add any log file or screen capture files that you might have.
3. Select **Send**.


# Treasure Data Support Form

You can submit tickets to our Support Desk at [support@treasure-data.com](mailto:support@treasure-data.com). Communicate directly with our support team and receive email updates on your tickets:

* [For US Region](https://console.us01.treasuredata.com/zendesk/sso)
* [For Tokyo Region](https://console.treasuredata.co.jp/zendesk/sso?brand_id=381217%26locale_id=67%26return_to=https%253A%252F%252Fsupport.treasuredata.com%252Fhc%252Fja&redirect_to_site=console)
* [For EU01 Region](https://console.eu01.treasuredata.com/zendesk/sso?brand_id=381217%26locale_id=67%26return_to=https%253A%252F%252Fsupport.treasuredata.com%252Fhc%252Fen-us&redirect_to_site=console)
* [For Korea Region](https://console.ap02.treasuredata.com/zendesk/sso?brand_id=381217%26locale_id=67%26return_to=https%253A%252F%252Fsupport.treasuredata.com%252Fhc%252Fen-us&redirect_to_site=console)


# More Support Options

Paying customers have access to higher levels of support and faster support response times. Contact us for more information.