Creating a Wait Step for a Real Time Journey

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A wait step helps you customize a user's experience by defining the cadence of your interactions to ensure optimum engagement.

Limitations

• You cannot add a wait step after a wait step.
• You cannot add a jump after a wait step.
• You cannot add an end after a wait step.

Create a Wait Step

1. Open TD Console.
2. Navigate to Audience Studio.
3. Navigate to a journey and open it.
4. Select a stage.
5. Select the Wait Step icon in the left panel and drag it to the Journey canvas.

1. Define the wait time (minimum is 1 minute, maximum is 7 days) and then select Save as draft or Launch.