There are several different ways to contact technical support. Depending on your favorite communication method, we have a way for you to contact us.
You can send an email to us at email@example.com.
You can start a live chat with the Treasure Data support team through the Treasure Data Console.
Open the TD Console.
A window opens populated with your name and email address associated with your Treasure Data account.
Type your questions or comments.
Add any log file or screen capture files that you might have.
You can submit tickets to our Support Desk at firstname.lastname@example.org. Communicate directly with our support team and receive email updates on your tickets:
Paying customers have access to higher levels of support and faster support response times. Contact us for more information.