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  1. Open TD Console

  2. Navigate to Get Help

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  3. Select System Status

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  4. The System Status allows you to view uptime over the past 90 days. To view historical uptime and incidents, select View historical uptime. There, you can tab between incidents and uptime.

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Service Categories

The status updates broken down are organized into the following categories.

  • Web Interface
  • REST API
    • REST API issues are those that affect the Treasure Data API (ex. api.treasuredata.com) and systems and command line tools that uses use the apiAPI.
  • Streaming Import REST API
    • Streaming Import REST API issues are those that affect the Streaming API (ex. api-import.treasuredata.com) and libraries such fluentd as Fluentd when data is ingested to into Treasure Data from your servers.
  • Mobile/Javascript REST API
    • Mobile/Javascript REST API issues are those that affect SDK backend servers (ex. in.treasuredata.com) and libraries such as JS/Mobile SDKs when data is ingested to into Treasure Data from browsers/mobile appapps.
  • Data Connector Integrations
    • Data Connector Integrations issues are those that affect Data Connector jobs and/or integration Hub.
  • Hadoop / Hive Query Engine
    • Hadoop / Hive Query Engine issues are those that affect Hive and BulkImport job submission/executionexecutions.
  • Presto Query Engine
    • Presto Query Engine issues are those that affect Presto job submission/executionexecutions. This may be affected by Segmentation the segmentation UI in Audience Studio because it uses Presto job for jobs behind of the UI.
  • Presto JDBC/ODBC Gateway
    • Presto Query Engine issues are those that affect Presto job submission submissions (ex. via api-presto.treasuredata.com). This service is commonly used for BI tool integration integrations with ODBC. In addition, this may be affected by Segmentation segmentation UI in Audience Studio because it uses Presto job for jobs behind of the UI.
  • Workflow
    • Workflow is issues are those that affect Treasure Workflow submission submissions and execution executions (ex. api-workflow.treasuredata.com), and the Workflow UI.
  • CDP API
    • CDP API is issues are those that affect Audience Studio serviceservices.
  • CDP Personalization
    • CDP Personalization is issues are those that affect the Profiles API for real-time segmentation.
  • Insights
    • Insights is issues are those that affect Treasure Insights service.