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  1. Open TD Console

  2. Navigate to Get Help


  3. Select System Status


  4. The System Status allows you to view uptime over the past 90 days. To view historical uptime and incidents, select View historical uptime. There, you can tab between incidents and uptime.



Service Categories

The status updates broken down into the following categories.

  • Web Interface
  • REST API
    • REST API issues are those that affect Treasure Data API (ex. api.treasuredata.com) and systems and command line tools that uses the api.
  • Streaming Import REST API
    • Streaming Import REST API are those that affect Streaming API (ex. api-import.treasuredata.com) and libraries such fluentd when data is ingested to Treasure Data from your servers.
  • Mobile/Javascript REST API
    • Mobile/Javascript REST API are those that affect SDK backend servers (ex. in.treasuredata.com) and libraries such JS/Mobile SDKs when data is ingested to Treasure Data from browsers/mobile app.
  • Data Connector Integrations
    • Data Connector Integrations are those that affect Data Connector jobs and/or integration Hub.
  • Hadoop / Hive Query Engine
    • Hadoop / Hive Query Engine are those that affect Hive and BulkImport job submission/execution.
  • Presto Query Engine
    • Presto Query Engine are those that affect Presto job submission/execution. This may be affected by Segmentation UI in Audience Studio because it uses Presto job behind of the UI.
  • Presto JDBC/ODBC Gateway
    • Presto Query Engine are those that affect Presto job submission (ex. via api-presto.treasuredata.com). This service is commonly used for BI tool integration with ODBC. In addition, this may be affected by Segmentation UI in Audience Studio because it uses Presto job behind of the UI.
  • Workflow
  • CDP API
    • CDP API is those that affect Audience Studio service.
  • CDP Personalization
    • CDP Personalization is those that affect Profiles API for real time segmentation.
  • Insights
    • Insights is those that affect Treasure Insights service.