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One of the challenges of targeting customers with relevant campaigns is understanding where they are in their customer journey. Knowing where customers are in this journey the marketing funnel allows organizations to create campaigns and analyze customer behaviors that are specific to individual customers or customer groups. Many organizations use the traditional marketing funnel to understand where their customers are in the buying process. Being able to use all available customer data to accurately identify exactly in which stage customers are in gives marketers a clear advantage.

Treasure Data offers JourneysFunnels, a premium subscription feature in Audience Studio, which provides this advantage to its users. Journeys Funnels make it easier for marketers to see exactly where their customers are in the buying process, allowing them to create more customer-tailored marketing campaigns using multi-channel activations.

Journeys (formerly Funnels ) enables marketers to create and customize a journey marketing funnel with up to 8 stages in the Audience Studio to reflect the exact buying experience of their customers. After the Journey Funnel stages have been created, marketers can further analyze and refine the stages and activate specific stages for campaigns.

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Funnels Pane

Dashboard

The Journeys Funnels Dashboard provides a single pane for marketing professionals to quickly analyze total profiles and growth rates within a journeyfunnel. For detailed information, seeAbout Journeys Funnels Dashboard.

Stages

The Stages tab provides an overview of each journey funnel stage including created by, last updated, and number of profiles.

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