One of the challenges of targeting customers with relevant campaigns is understanding where they are in their customer journey. Many organizations use the traditional marketing funnel to understand where their customers are in the buying process. Knowing where customers are in the marketing funnel allows organizations to create campaigns and analyze customer behaviors that are specific to individual customers or customer groups. Being able to use all available customer data to identify exactly in which stage customers are in accurately gives marketers a clear advantage.

Treasure Data offers Funnels, a premium subscription feature in Audience Studio, which provides this advantage to its users. Funnels make it easier for marketers to see where their customers are in the buying process, allowing them to create more customer-tailored marketing campaigns using multi-channel activations.

Funnels enable marketers to create and customize a marketing funnel with up to 8 stages in the Audience Studio to reflect the exact buying experience of their customers. After the Funnel stages have been created, marketers can further analyze and refine the stages and activate specific stages for campaigns.

This topic includes:

Funnels Pane

Dashboard

The Funnels Dashboard provides a single pane for marketing professionals to quickly analyze total profiles and growth rates within a funnel. For detailed information, see About Funnels Dashboard.

Stages

The Stages tab provides an overview of each funnel stage including created by, last updated, and number of profiles.

Profiles

The Profiles tab provides a list of profiles in the Parent Segment. From here, you can click on a particular profile to view the specific attributes and behaviors of that profile.

Learn more about:

• Funnels Dashboard Overview
• Building and Editing Funnels
• Creating and Editing Stage Rules
• Duplicating, Moving and Deleting Funnels